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classification of services

Posted by: | Posted on: November 27, 2020

Classification of Goods and Services: Goods and services … Generally, customers have a personal desire to meet face to face but there is no actual need in terms of the operational process. The banking services mainly involve in accepting deposits & granting a loan to both common people & industrialists at a stipulated rate of interest. In order to be able to make a clear and relevant classification of services, we would first need to understand the concept of the word itself. Your email address will not be published. PROFESSIONAL SERVICES, B)                           A doctor can only treat when his patient is present. However when such use is required, there is no transfer of title (permanent ownership) to these tangible goods. The changes in demand can be seasonal or by weeks, days or even hours. All of these constitute different means of road transport. Inter Personal service –Presence of both Equipment based low contact –ATM, Cinema. This movement of goods and persons is very important in business. Services include all economic activities whose output is not a physical product or construction, is generally consumed at the time it is produced, and provides added value in forms (such as convenience, amusement, timeliness, comfort or health) that are essentially intangible concerns of its first purchaser. For example, a doctor needs to be present with the patient. Having your computer broken and taking it to a repair facility is one example of service included in this category. Extent of customization (e.g., dental services tailored to meet the needs of individual clients) 3. Classification and Characteristics of a service, 10 M.S. In India there are many nationalized private, cooperative, MNCs banks among these are SBI, ICICI, HDFC. thank for the usful text. Peripheral services are those which are either ‘indispensable for the execution of the core service or available only to improve the overall quality of the service bundle. and “goods with accompanying service“ 10 Types Of Customers Services - Customer Service Channels. B) BUSINESS TO BUSINESS: Services are provided to business operations. These services are provided to firms involved in production of products for end users. Certain services don’t require the presence of the buyer of that particular service. What is the importance of data in marketing? It is also used for transporting goods and passengers in the coastal areas. To understand more, read this article on difference between goods and services. However, it is more indicated to have a face-to-face relationship in order to fully understand the needs of the customer. Some of them are made of sand and some may be of chips and cement or coal tar. iii) It provides service according to the fixed time schedule and is not flexible for loading or unloading of goods at any place. Examples of services which include people can be a hair salon, education, theater, restaurants, public transportation. C)       ORIENTATION, A)                          Copyright © 2018-2021 BrainKart.com; All Rights Reserved. Where services are given by people for objects or goods. These are provided to the customer for avoiding malfunctioning or problem in production so to take care of these products like A.C, computer labs. Services usually refer to processes and not physical products. Rail transport is available throughout the country except for some hilly or mountainous regions. The presence of a buyer is sometimes needed and sometimes not. Service can be classified in several ways. CLASSIFICATION BASED ON Banks, Hotel and catering services, B)                           Stress Management a Step Towards Success Similarly, the service can be provided by the seller or by an equipment/ machine. For example – the number of algorithms it takes to execute your banking order correctly, or the value of your life which is forecasted by insurance agents. When you are... MBA Tuts is a one stop destination for all the MBA aspirants. It provides door-to-door service. (BS) Developed by Therithal info, Chennai. The presence of the seller is not required. E.g. Managers must think about processes/outputs in terms of what happens to customers and what is being created. The cost of maintaining and constructing routes is very low as most of them are naturally made. Hotels: These include business hotels, suite hotels, resort hotels, airport hotels, extended stay hotels, apartment hotels, resort hotels, timeshare hotels, casino hotels, convention centers, and conference centers. Most of the services have peak demand in peak hours, normal demand and low demand on off-period time. These services are classified on the basis of intangibility. It is a relatively cheaper mode of transport as compared to other modes. V) Classification Based On Specialization: Services are bought differently by different buyers in different ways. People include internal marketing, external marketing and interactive marketing. Equipment/ machine based service is provided by automated machines like robots doing car wash, vending machines, etc. Disclaimer | Besides long-distance, local transport of passengers is also provided by local trains or metro-trains in some metropolitan cities. • Degree of tangibility In the last 10 years, communication services are in demand these services are provided through land phone mobile, with innovative services. A service is an abstract phenomenon. The bank plays a very important role in the circulation of money in the economy.RBI is the authority responsible for credit generation. Rivers and canals within the country are used for the movement of boats, ships, etc this is called inland water transport. Durability and Tangibility Classification… Services are bought differently by different buyers in different ways. Dhoni quotes that prove you should #LoveWhatYouDo, No public clipboards found for this slide, Student at Gurukul Kangri Vishwavidyalaya, Haridwar. You can change your ad preferences anytime. Examples of services which include people can be a hair salon, education, theater, restaurants, and public transportation.

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